Click here to
request a copy
of the
INSTRUCTOR'S
MANUAL/TEST BANK.

"As director of mental health in a large agency, I can attest to the relevance of the topics covered. My reading of the book has given me the perspective needed to face the challenges of providing quality services with shrinking revenue streams."

— Marsha Frankel, ACSW, LICSW

“A clear, well-structured supplemental text that helps demystify agency life and better prepares students for the following semester’s field placement.”

– Paul Dezendorf, Winthrop University

NAVIGATING HUMAN SERVICE ORGANIZATIONS

Second Edition

Margaret Gibleman
Rich Furman, University of North Carolina at Charlotte

Navigating Human Service Organizations, 2E prepares students for their future role within agencies by addressing the climate and culture of organizations and, ultimately, the ability of social workers to carry out their work effectively. Its straightforward tone and practical advice make this title an asset to anyone entering human service organizations. The new edition of Navigating Human Service Organizations is updated to reflect current trends within organizations, presenting students with crucial information on agency dynamics and methods for intervening within the organization itself to bring about change.

Features of the Second Edition

Contents

Preface

Chapter 1	Getting to Know the Human Service Organization
Chapter 2	Distinguishing Features of Organizations
Chapter 3	How Organizations Are Financed
Chapter 4	Who Has the Power? Roles in Human Service Organizations
Chapter 5	Supervision within the Organizational Setting
Chapter 6	The Work Environment
Chapter 7	Social Work Practice in Host Settings
Chapter 8	Conditions of Work
Chapter 9	The Changing Environments of Organizations
Chapter 10	Internal Sources of Organizational Change
Chapter 11	Coping with Change
Chapter 12	Lending a Helping Hand: Making Your Organization Better
Index

A complete table of contents with page numbers is available here.

About the Authors

Margaret Gibelman, DSW, was professor and director of the doctoral program at the Wurzweiler School of Social Work, Yeshiva University, in New York. Professor Gibelman worked in the human services as a clinician, supervisor, educator, and manager. She was executive director of the Lupus Foundation of America and the National Association of School Psychologists. She was also associate executive director of the Council on Social Work Education and served as a management consultant to the National Association of Social Workers and the Council on Accreditation for Services to Families and Children.

Rich Furman, MSW, PhD, is associate professor and coordinator of the MSW program at the University of North Carolina at Charlotte. Dr. Furman’s books include Practical Tips for Publishing Scholarly Articles: Writing and Publishing in the Helping Professions (Lyceum Books, 2007). He has written over eighty articles and chapters focusing on social work practice with transnational Latino populations and the role of the arts and humanities in social work practice, education, and research.

2008, Paper, 256 Pages, ISBN 978-1-933478-17-3, Price $38.95